Brand Experts

Terms and Conditions

Terms and Conditions Overview by Brand Experts

In these terms and conditions, “we,” “us,” and “our” refer to Brand Experts (ACN 628741104) as Trustee for Gleeson Family Trust (ABN 70 981 963 318). Your use of this website, including any purchases, is subject to the following terms and conditions. The information provided is intended for Australian residents only.

We reserve the right to update these terms at any time, and your continued use of the website implies your acceptance of any amendments. We recommend reviewing these terms each time you visit the site.

By using our website, you agree to allow third parties to process your IP address for currency conversion, storing the selected currency in a temporary cookie for a consistent browsing experience.


Registered Users:

  1. To access our services, registration is required. You must provide accurate information as outlined on our registration page. Refer to our Privacy Policy for details on how we handle your data.
  2. You agree to maintain accurate registration details and update them as needed.
  3. Upon registration, you agree to pay for our services as described on our site.
  4. We reserve the right to terminate your registration for breaches of these terms.
  5. Our services are intended for use by registered users in Australia only.


Website Services: 

     6.  Prices are in Australian Dollars (AUD) and include GST. Prices may change, but orders will be fulfilled at the price listed at the time of purchase.

  1. We strive for accurate product descriptions but may correct errors or omissions.
  2. Images are for illustration and may not precisely represent products.

Product Orders:

   9. We only supply and dispatch products within Australia.

  1. While we aim to keep our product list current, availability is not guaranteed.
  2. Prices are in AUD and include GST. Prices may change.
  3. Prices include packaging, postage, and credit card processing fees.
  4. When ordering, you must provide accurate contact and payment details.
  5. We aim to accept or reject orders within seven days.
  6. Delivery terms are outlined on our website. Title passes upon payment receipt.
  7. Risk of loss or damage passes upon dispatch.

Order Cancellation Due to Error: 

17. We reserve the right to cancel transactions due to pricing or descriptive errors, refunding any charges.


Product Returns: 

   18. Faulty or damaged products will be replaced. Follow our return procedure.

  1. If replacement is not possible, we will refund the purchase amount.

Site Access:

  20. Limited license granted for personal use only.

  1. You may download information for personal use but must retain copyright notices.
  2. Copying, reproduction, or distribution without permission is prohibited.

Hyperlinks: 

   23. We are not responsible for linked website content or compliance.

  1. You may link to our site responsibly.

Intellectual Property: 25. Copyright and trademarks belong to us or are used under license.

  1. Unauthorized commercial use of our content is prohibited.

Disclaimers: 

  27. We do not provide warranties for accuracy or freedom from malware.

  1. Our liability is limited to the supply of services or their cost.
  2. We are not liable for user-generated content or transactions.

Indemnity: 

  30. You agree to indemnify us from claims arising from website use.


Force Majeure: 

   31. We may terminate the agreement in case of prolonged force majeure events.


Jurisdiction: 

   32. These terms are governed by Victorian law, with disputes heard in Victoria.


Invalid Provisions: 

   33. Invalid provisions will be modified to the extent necessary, with the remainder remaining valid.


Third Parties: 

   34. We may use third parties for essential services, but they are restricted from unauthorized use of your information.


Privacy: 

   35. We endeavor to secure your information but cannot guarantee absolute security. Refer to our Privacy Policy for details.