Brand Experts

Security and Delivery Policy

Security Policy:

Brand Experts utilizes the eWAY Payment Gateway to facilitate online credit card transactions, ensuring a secure and reliable method for collecting payments over the Internet. eWAY is a trusted provider handling online credit card transactions for numerous Australian merchants.

Key points regarding security:

  • All online credit card transactions processed through the eWAY gateway on our site are secure.
  • Transactions are fully automated, providing immediate responses.
  • Your full credit card number remains inaccessible to Brand Experts or any external parties.
  • All transactions are conducted under a 128 Bit SSL Certificate.
  • Transaction data is encrypted for storage within eWAY’s high-security data center, enhancing protection for your credit card information.
  • eWAY is authorized by major Australian banks as a third-party processor.
  • eWAY does not handle your funds directly; payments are transferred directly from your credit card to the merchant account held by Brand Experts Online Pty Ltd.

For additional details about eWAY and online credit card payments, please visit www.eWAY.com.au.


Delivery Policy:

Physical Goods: Upon placing an order online, you will receive an email confirmation from eWAY containing your order details (provided you’ve submitted your email address). We typically confirm receipt of your order within minutes. We strive to dispatch your goods within 5-7 working days once they are completed and approved for printing or manufacturing. In cases where items are unavailable, delivery may take slightly longer.

If you have any inquiries regarding delivery, please reach out to us at accounts@brandexperts.com.au.